Refunds & Cancellations

The 14-day trial requires a card but does not charge during the trial. The Account Owner can cancel through Billing before the displayed trial deadline to prevent the first charge. Access continues through the original trial deadline. Once Creem confirms final trial cancellation, that trial cannot be resumed; after the deadline, the owner may subscribe through a new checkout.

Paid subscriptions renew monthly until canceled. Only the Account Owner can cancel through Billing. Cancellation stops future renewals and the account remains active through its existing paid-through period. Canceling does not automatically refund previous charges.

Payments are generally non-refundable. If you have a concern, contact support@replieseverywhere.com. We review requests case by case and may offer a refund at our discretion. This does not affect any refund rights required by applicable law.

The account becomes read-only for six months. Existing product data remains visible, but polling, AI generation, publication, notifications, and webhooks stop. We send deletion warnings before the retention deadline. At that deadline, customer content and product data are permanently deleted, except legally required Creem invoices and transaction records.

For a billing concern or discretionary refund request, email support@replieseverywhere.com or call 1-307-381-0112. Include the email address associated with the account and enough information to identify the charge, but do not send full card details.